We are in Houston for my husband’s cancer treatment, and Central Cadillac is the closest dealer. I went online at 10:50 AM and scheduled an oil change for 11:30 AM same day. I explained I needed to get to the Hospital by 1:30 PM. They change my oil, put on new wiper blades, and washed it and I was out of there by 1:13 PM. Christina was knowledgeable and very helpful and polite and did everything I asked for and beyond. I was thoroughly pleased and would return there any time for any service. I highly recommend the dealership’s service department. Sharon B

Darren is an experienced, professional and caring salesman. He is always in tune to what I am needing in my the next Cadillac experience. Darren highlighted and explained the XT5’s advantages such as the panoramic rear view mirror, parking assist, etc. He also prioritized how the vehicle will look and run during highway driving. Darren also was giving details on the next purchase and placing an order to my specifications. The test drive demonstrated his words!

The best service and excellent work. Mauricio answered all my questions and was very professional

Best dealership experience I’ve ever had! Huge thanks to Maria for taking care of me, you’re the best

Maria at Central Houston Cadillac was awesome, she gave me a lot of options to choose from. Best costumer service experience I’ve ever had and I love my new car!!!

My experiences with Central Houston Cadillac whether in the service department or sales have always been 5 stars rating! My service advisor, Amanda, always is right on top of everything. Her attention to the customer's need and inquiries, always have her undivided attention. I love the personable way she has about herself with the customer. She is topnotch! I will definitely by my next escalade from Central Houston Cadillac, partly because of the service department, and Amanda!T

Good morning yes I’m very pleased with Blanca and Walter is very professional and help me truly and everyone in the dealer is very friendly thank you I would like to recommend to all my friends have a great day

Someone always checks to see if you need assistance. Workers are very friendly and attentive.

Made service appt through the dealership - was given date and time exactly as I requested AND they completed the service and replaced a part same morning - fantastic service would highly recommend this dealership - they made service appt exceptionally convenient and efficient

Awesome service. Very good customer service. Very helpful and knowledgeable. Mr. Lee is one of the best salesman I have ever worked with in buying a car.

Amanda always provides great customer service and keeps me updated while my vehicle is there for service.

dealership was awesome..everyone was helpful and so very nice..Bianca was awesome in training me on the vehicle

Walter did a great job. He did everything that he promised. It was the easiest and most efficient car purchase in the last 40 years of my life.

Smooth experience from initial contact to taking delivery in less than 24 hours. Finance team and sales worked closely to get everything handled with minimal effort. Highly recommended.

Our sales associate Walter was very personable and communicated well. He also followed through on providing everything owed by the dealership.

Had a good experience getting my oil change. The service representative, Alvester is always professional and helpful.

The service experience was exactly as I'd expect from a Cadillac dealer. I brought in my car for repair, and Valentin, Julian, and Tristan were very helpful in getting my problem solved in a timely manner. I will be going back here for any GM car I have, and will recommend it to my friends. The salespeople and managers I met while waiting for service were very friendly as well. If I could rate higher than 5 stars, I would.

Darren was so kind, patient and courteous while working with my 83 year old aunt. He showed her everything on the car several times, helped her in and out, drove her, test drove with her, delivered the car etc etc etc …. I cannot say enough good things about Darren. Clearly he knew everything about the car but the other attributes won her amd me over. Great employee and outstanding young man!

Great service! I would recommend this dealership. Great location in central Houston. Great service department.

Mr. Alvester was my service advisor. He kept in contact with me and was very clear in what was being done to my car. You can tell he is good guy and a real professional. And to top that off they fixed my car quickly and correctly and made me feel like a priority instead of just some customer like most places do.

Excellent service and treats you with importance. If you have any questions after the purchase the salesperson is available to help.

Very nice and they went above and beyond on service and support to ensure that the problem with my car was addressed and that I was not inconvenienced.

Everyone is friendly and ready to assist customers. I can get answers to question easily.

I had been bringing my other vehicle here before for service and they always been top notch, now buying the new vehicle it was also a great experience and easy process, it didn’t took long and everything came out the way we wanted , great people , great treatment of customers , I definitely recommended to anyone

Mr Jackson and Mr Denver were a great help and straight forward with no BS businessman. Happy have worked with them both. Thanks for my truck