Everyone was very friendly and they made it easy to drop off car for oil change and be picked up. The drop off and pick up car service was also great.

Great staff will do everything they can to make sure you are happy and satisfied with your purchase. They will continue to provide great service after the sale!

I like that excellent experience good approach nice conversation good deal and she’s a smart

Great dealer ship had few bumps the first time but Caesar sales and everyone else came through and i purchased the vehicle Thank you would recommend

Service advisors were very helpful. Took time to research terms of prepaid service agreement. Work completed in reasonable time. Much appreciated. Will return for future service.

12.23.2020 Darren Robinson Mr. Robinson is to be commended for exhibiting 200% in courtesy, professionalism and wealth of knowledge in automobiles. Kudos fir Darren!!! My automobile looks great!

Central Houston Cadillac, is one of the first Cadillac dealerships built in the heart of downtown Houston many years ago. All the staff employees there, have compassion for their customers, and will work hard to put you in a vehicle. All of their vehicles are in great condition, both new and used. Central Houston Cadillac vehicles are affordable, and they make your monthly payments affordable as well. I am a very happy customer, and in six months to a year, I look forward to purchasing another vehicle from Central Houston Cadillac. Ask for Kimberley when purchasing your next vehicle from CHC. Thanks Central Houston Cadillac for all that you do.

Destiney Morris was incredible! I had a a certain budget I needed to stay within and they worked with me and I was able to close the deal within a couple of hours. Destiney went above and beyond the line of duty to find a way to close the deal. If you're in search of a vehicle, I would recommend Central Houston Cadillac. Ask for Destiney!

Way back in April GM plant was all out of the Garnate Metallic. Mr. Darren Robinson went above and beyond to get me the CT4 I wanted. He kept me posted every shipment his dealership received until the color finally came in Sept. and we closed on the car. Mr Darren took the time to carefully demonstrate all the bells and whistle in the CT4. I can truly say I received an excellent purchasing experience.

Customer service was very good very satisfied Rick very helpful I will refer more customers to him my second time buying a car from Central Houston Cadillac

Sales rep Kimberley Bell was excellent to work with. She was generous with her time in helping us find the Cadillac we wanted. Excellent personality. Worked to make the car affordable for our budget. Recommend her!!!!!

If you want a GREAT experience purchasing a vehicle go to Central Houston Cadillac and ask for Mr. Darren Robinson. I would send any one there if they were looking to purchase a vehicle. I would like to give Mr. Robinson a 10**********, SHOUT OUT and a Thank you very much! Mr. Robinson was welcoming, informative and very knowledgeable about the vehicles. He went above and beyond my expectations in managing my purchase. Mr. Robinson went so far as to follow me home to pick up additional paper work needed to complete my purchase, so I didn't have to go home and come back. When I finished my purchase he programed my vehicle so I had hands free driving without me asking, gave lots of information I wouldn't have thought to ask. When I left I was extremely satisfied and had a great experience. He followed up to be sure all was well. If you want a great experience go to Central Houston Cadillac!!!!

Many Thanks to Cesar Rojas, he gave me Top of the Line First Class treatment from minute 1 and the entire time. Cesar's professionalism, kindness, knowledge and No pressure sales tactics made me feel great and comfortable about my investment. Central Cadillac staff greeted and welcomed me like Family. Looking forward to catching up Cesar when I purchase my next Cadillac.

Let me tell you about my experience with Central Houston Cadillac. The best way to explain it is this dealership specially the Sales Manage Justin and my Sales Person Xavier knock this deal out of the park by a long shot. I was working on a New Escalade Demo at another dealer trading in my 2017 Corvette Grand Sport. This dealer was giving me less money and giving me a demo vehicle with 4,000 miles on it. I called Central Houston Cadillac and spoke to Justin and I was upfront and told him the deal I was getting and he beat it right on the phone. So I drove to his dealer to look at the Escalade he was selling me. His Escalade only had 2,000 miles but the problem I run into was it was Silver and I was looking for Grey. Another Cadillac Dealer I spoke to has the Grey I’m looking for so I walked back to my car to go to the other dealer and that’s when they stop me and asked what will it take to make this deal happen. I said the color but they didn’t have the color I’m looking for. So right there and then I was told not a problem will get you a brand new Escalade no miles and to even sweeten the deal, they didn’t have the truck and they had to do a dealer trade 200 miles away. Just to make this sale. I came here for a 2018 Demo Escalade with 2K miles and I ended up getting a brand new truck and not to mention I got bumped up to the Luxury Trim Package vs. I was buying a Base model. Just to prove how good this dealer was is while I was waiting for my New Escalade to come in I get a call from the other 2 Cadillac Dealers on the status of my deal. I took a picture of my contract numbers and sent it to both them. This are the same 2 dealers that said I can’t get the upgraded trim level and I can’t get a Brand New Escalade it had to be a Demo with Miles. After seeing what Central Houston have done for me this 2 Dealers text back saying we can match that deal and give you a Brand New Escalade too for the same price. What upsets me is I was already at that 2 Dealership working a deal and they gave me the round around. I told them from the beginning I know what I’m looking for and I know what numbers I need to be and they didn’t listen. I also make my living in the Sales world so I know everyone needs to make money to pay the lights but there’s a limit on how much that is to be taken advantage off. I have bought many cars in my time and met a lot of different sales people. Not everyone is out to get you but my advise is to know what you want and go to a Dealer like Central Houston Cadillac and ask for Xavier I promise you his as honest as they come.

Nat Gordon, made my experience of purchasing a new vehicle a great one with his kindness, expertise, and professionalism. I achieved to of the greatest things vehicle desired and PRICING! Thanks

Hello, To Whom It May Concerned! My name is Professor Tony Hilliard and I want to let the owners and managers know that your level of customer service is PHENOMENOL! Rashid Floyd and Cornelius Colbert are GREAT! From the time I entered the dealership, EVERYONE treated me like royalty. I have bought a lot of cars and been several dealerships. No other establishment can compare to your level of intelligence, product knowledge, expertise and most importantly- Friendliness. You all are just too cool and I really appreciate all of your help. Please make a commercial to show all of the other dealerships how this is done. One Very Satisfied Customer!

Jenny Mendez followed through with everything?s promised! I do not like car dealerships nor do I like dealing with car salesman. From beginning to end what Jenny promised is precisely what happened. If you do not like dealing with car salesmen or unfulfilled promises with ?secret? charges at the very end of you sale, this is who you go to! Also the guy in financing made me able to finance the remainder of my car when even my own bank denied me!

I called the dealership for a service check & install license plates. Go in and out within 2 hours. Felipe is on it! Excellent customer service!

Just purchased a CTS on Saturday and the entire process was very fast. Ask for Ty as he was honest and catered to all my request. I spoke to him over the phone and basically went in the next morning and he had picked out the perfect car to my likings and budget. I was only there for about maybe 2 hours and drove off with the best deal ever. Ty drove my husband and I around in car for a test drive and was very thorough in explaining all the features. I must say that I was very impressed.

I worked with Michael Bowers. He was very knowledgeable about my brand new 2016 Cadillac CTS. Mr. Bowers explained my car features and setup radio stations, OnStar, etc. Mr. Bowers offered snacks during the visit. He was very professional! Mr. Bowers created the best car buying experience ever and I am happy to be a customer and will recommend friends and family. Wayne and June were great with the customer service provided. The team of people that I encountered during my visit was wonderful especially Michael Bowers. I am very thankful to be a member of the Cadillac family.

I have been a buyer for 60+ years and found my recent experience with Central Houston Cad. one of the best I have had. My salesperson "AL" was very honest with me about my trade and I wound up getting exactly what I wanted. Al made the whole process very easy and I was very impressed with the whole process from the sale to the closing. I am a very happy Central Houston Cad. shopper. Fred D

Outstanding salesperson, Tony very helpful. Took time to work with us. The place was nice and clean and friendly people working to help each other. My kind of place to buy a car. Love it!

Wonderful experience from start to finish. Sales was very professional and friendly. Financing was easy and painless. Showroom was clean and pristeen. Excellent service and care!

After receiving phone call about a great sale, I decided to go by and see what the offer was. Upon entering the dealership everyone was so nice and friendly. since I have previously bought from this dealer I expected nothing less. Upon meeting my sale rep, he put me at ease and started the process. After test drive and being informed about the different functions of the car, all the other aspects of the car was ready for me to decide on. Was a little disappointed about the trade in value for my car because I kept the miles low. Going into a dealership and driving away in a new car under 3 hours was outstanding.

What great service! Took half the time I was advised it would take. Warm cookies, fresh coffee, wifi and tv while I waited! Love it!