Customer Testimonials

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DealerRater Dec 24, 2020

12.23.2020 Darren Robinson Mr. Robinson is to be commended for exhibiting 200% in courtesy, professionalism and wealth of knowledge in automobiles. Kudos fir Darren!!! My automobile looks great!

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DealerRater Nov 6, 2020

Central Houston Cadillac, is one of the first Cadillac dealerships built in the heart of downtown Houston many years ago. All the staff employees there, have compassion for their customers, and will work hard to put you in a vehicle. All of their vehicles are in great condition, both new and used. Central Houston Cadillac vehicles are affordable, and they make your monthly payments affordable as well. I am a very happy customer, and in six months to a year, I look forward to purchasing another vehicle from Central Houston Cadillac. Ask for Kimberley when purchasing your next vehicle from ...

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DealerRater Sep 16, 2020

Way back in April GM plant was all out of the Garnate Metallic. Mr. Darren Robinson went above and beyond to get me the CT4 I wanted. He kept me posted every shipment his dealership received until the color finally came in Sept. and we closed on the car. Mr Darren took the time to carefully demonstrate all the bells and whistle in the CT4. I can truly say I received an excellent purchasing experience.

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DealerRater Aug 17, 2020

Sales rep Kimberley Bell was excellent to work with. She was generous with her time in helping us find the Cadillac we wanted. Excellent personality. Worked to make the car affordable for our budget. Recommend her!!!!!

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DealerRater May 16, 2020

If you want a GREAT experience purchasing a vehicle go to Central Houston Cadillac and ask for Mr. Darren Robinson. I would send any one there if they were looking to purchase a vehicle. I would like to give Mr. Robinson a 10**********, SHOUT OUT and a Thank you very much! Mr. Robinson was welcoming, informative and very knowledgeable about the vehicles. He went above and beyond my expectations in managing my purchase. Mr. Robinson went so far as to follow me home to pick up additional paper work needed to complete my purchase, so I didn't have to go ...

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DealerRater Apr 12, 2020

Many Thanks to Cesar Rojas, he gave me Top of the Line First Class treatment from minute 1 and the entire time. Cesar's professionalism, kindness, knowledge and No pressure sales tactics made me feel great and comfortable about my investment. Central Cadillac staff greeted and welcomed me like Family. Looking forward to catching up Cesar when I purchase my next Cadillac.

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DealerRater Dec 28, 2018

Bought the car from out of state. Had a few small issues but everything worked out fine. I got the car at a great price and love it

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DealerRater Oct 16, 2018

Let me tell you about my experience with Central Houston Cadillac. The best way to explain it is this dealership specially the Sales Manage Justin and my Sales Person Xavier knock this deal out of the park by a long shot. I was working on a New Escalade Demo at another dealer trading in my 2017 Corvette Grand Sport. This dealer was giving me less money and giving me a demo vehicle with 4,000 miles on it. I called Central Houston Cadillac and spoke to Justin and I was upfront and told him the deal I was getting and he beat it ...

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DealerRater May 23, 2018

Nat Gordon, made my experience of purchasing a new vehicle a great one with his kindness, expertise, and professionalism. I achieved to of the greatest things vehicle desired and PRICING! Thanks

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DealerRater Mar 16, 2018

Hello, To Whom It May Concerned! My name is Professor Tony Hilliard and I want to let the owners and managers know that your level of customer service is PHENOMENOL! Rashid Floyd and Cornelius Colbert are GREAT! From the time I entered the dealership, EVERYONE treated me like royalty. I have bought a lot of cars and been several dealerships. No other establishment can compare to your level of intelligence, product knowledge, expertise and most importantly- Friendliness. You all are just too cool and I really appreciate all of your help. Please make a commercial to show all of the ...

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DealerRater Dec 19, 2017

I called the dealership for a service check & install license plates. Go in and out within 2 hours. Felipe is on it! Excellent customer service!

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DealerRater Jun 5, 2017

Just purchased a CTS on Saturday and the entire process was very fast. Ask for Ty as he was honest and catered to all my request. I spoke to him over the phone and basically went in the next morning and he had picked out the perfect car to my likings and budget. I was only there for about maybe 2 hours and drove off with the best deal ever. Ty drove my husband and I around in car for a test drive and was very thorough in explaining all the features. I must say that I was very impressed.

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DealerRater Jul 30, 2016

I worked with Michael Bowers. He was very knowledgeable about my brand new 2016 Cadillac CTS. Mr. Bowers explained my car features and setup radio stations, OnStar, etc. Mr. Bowers offered snacks during the visit. He was very professional! Mr. Bowers created the best car buying experience ever and I am happy to be a customer and will recommend friends and family. Wayne and June were great with the customer service provided. The team of people that I encountered during my visit was wonderful especially Michael Bowers. I am very thankful to be a member of the Cadillac family.

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DealerRater May 6, 2016

I have been a buyer for 60+ years and found my recent experience with Central Houston Cad. one of the best I have had. My salesperson "AL" was very honest with me about my trade and I wound up getting exactly what I wanted. Al made the whole process very easy and I was very impressed with the whole process from the sale to the closing. I am a very happy Central Houston Cad. shopper. Fred D

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DealerRater Jul 15, 2014

Outstanding salesperson, Tony very helpful. Took time to work with us. The place was nice and clean and friendly people working to help each other. My kind of place to buy a car. Love it!

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DealerRater Jun 27, 2014

Wonderful experience from start to finish. Sales was very professional and friendly. Financing was easy and painless. Showroom was clean and pristeen. Excellent service and care!

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DealerRater Jun 27, 2014

After receiving phone call about a great sale, I decided to go by and see what the offer was. Upon entering the dealership everyone was so nice and friendly. since I have previously bought from this dealer I expected nothing less. Upon meeting my sale rep, he put me at ease and started the process. After test drive and being informed about the different functions of the car, all the other aspects of the car was ready for me to decide on. Was a little disappointed about the trade in value for my car because I kept the miles low. ...

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DealerRater Jun 17, 2014

What great service! Took half the time I was advised it would take. Warm cookies, fresh coffee, wifi and tv while I waited! Love it!

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DealerRater May 30, 2014

I'm very happy I picked Stewart over the other Cadillac Dealers that I visited. Service is great before and after the sale. My sales person JD Ring and my service manager Patrick Allen were wonderful.

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DealerRater May 16, 2014

Excellent process from start to finish. George Allen was an exceptional salesperson who was very knowledgable and personable. He spent the necessary time to answer our questions and we never felt pressured. We will be coming back.

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DealerRater May 7, 2014

I had been thinking about trading my 2010 SRX because I wanted a back-up camera. I thought about having one installed but was afraid of having someone other than Cadillac install it. When I brought my car in for the 50k mile maintenance the Service consultant was so happy and friendly that when he suggested that I speak with a sales person before they start the maintenance, I agreed. When I saw the smiling face of my first salesperson, I felt relaxed enough to discuss trading up. I am a retiree and am very cautious about my spending. I told the ...

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DealerRater Apr 19, 2014

My tire could not be repaired so I had to purchase a new one. I thought that the cost was a little high. This was my only concern. On the other hand, Alvis Young was very helpful and explained everything in detail. His service was excellent!!!!

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DealerRater Mar 28, 2014

Great customer service at Stewart Cadillac. Entire staff makes every visit very pleasant! I've had a really nice experience from sales and service to the body shop as well.

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DealerRater Mar 16, 2014

I have had the most wonderful experience with Stewart Cadillac from Sales to Service , My son in law and daughter has been Cadillac owners for more than 6 years and this is my first one and I have to say that I am very pleased. Greg, Cornelius and Patrick an awesome team. Again I thank you . And I truly love my 2013 Red ATS , many heads have turned.

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DealerRater Mar 9, 2014

My experience was excellent. The atmosphere was very positive. My salesman and all staff was very professional. I highly recommend this dealership to anyone looking for an automobile. I received quality service.

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DealerRater Feb 18, 2014

I gave a "great" rating overall, because my experience was GREAT. Alvis and the service department serviced my car, cleaned it, and returned it to me in a timely manner. Everyone was courteous and professional...and I would definitely send my family and friends to Stewart Cadillac.

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DealerRater Feb 16, 2014

Everything I needed done to my car was completed within the hour.. great car care and wonderful customer service. I will be back for sure!

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DealerRater Feb 12, 2014

I had a rattling sound in the back of the car when the stereo was on. I brought my car in for a wash and mentioned it to one of the guys. Patrick Allen had a technician looking at it and put me in a loaner minutes later. The car was fixed the next business day. Great service!

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DealerRater Feb 4, 2014

I have experienced nothing but outstanding service from Stewart Cadillac. I am extremely satisfied with my vehicle and this dealership. I recommend Stewart to anyone who is considering the purchase of a Cadillac.

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DealerRater Jan 24, 2014

Steve and Patrick take care of me and they are very professional and friendly. They are always pleasant and attentive. They're great and handsome

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DealerRater Aug 21, 2013

George Allen and Wayne Massey made this a very good experience. They were on top of every aspect of the deal. Made it very easy even though we were dealing long distance.

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DealerRater Aug 17, 2013

Professional, Courteous and accommodating. Found the exact car promptly, dealt very fairly and honestly and made us feel very special. Would definitely recommend this dealership.

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DealerRater Jul 26, 2013

Drove in from Belton, Tx to purchase my new Cadillac based on my son's experience with Stewart. He also bought a new Cadillac from Stewart three weeks prior to my purchase, and based on his satisfaction with the dealership, I chose to drive three hours to purchase my new ATS. I am so glad I did! JD Ring was an absolute gem. The total time from test drive to delivery was only 90 min!

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DealerRater Jul 24, 2013

Completely satisfied with the experience. Great customer service and they went out of their way to get what I wanted. I would definitely recommend this dealership.

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DealerRater Jul 20, 2013

Me and my wife went to Stewart Cadillac & met with salesman Michael Williams, who was by far the best sales person I have ever dealt with. I have purchased new vehicles in the past from several different manufactures; however Michael Williams was very courteous, respectful, and honest and really took the time to explain all the details of the new 2013 SRX Cadillac including all the wonderful features that the SRX has. The General Manager Mr. Massey was very professional, courteous, friendly and helpful. I had spoken to him on the phone the week prior to coming to Stewart Cadillac. ...

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DealerRater Jun 11, 2013

JD Ring was very informative and very helpful. He made my buying experience very enjoyable.He went out of his way to find my car.

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DealerRater Jun 6, 2013

I went to Stewart Cadillac & was happy we had a sales person, Alex Leon, who really took time to listen to us, our situation & what we wanted to drive out with. He & the manager, Mr. Massey made it happen & I am proud to say that I am the new owner of a 2013 Cadillac CTS Coupe. The manager, Mr. Massey worked with our budget & did a great job of explaining all of our options. We went in with a decent down payment & my monthly payments came out less than what we expected. I would refer ...

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DealerRater Feb 8, 2013

This Is the best dealership in Houston. I will always go to Stewart for all of my vehicles. The staff is knowledgeable, quick, and friendly.

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DealerRater Feb 8, 2013

I have my 2009 CTS serviced at Stewart for over two years and they have always taken care of me. They have the car ready when promised.

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DealerRater May 7, 2012

It was very good experience purchased from this dealer, excellent customer service and professional process. I traded in Honda Pilot to Cadillac because it's my mom's dream car, THe Mother's day is coming, and thanks all of staff in this dealership achieved my hope.

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DealerRater May 5, 2012

Wonderful customer service...would definitely recommend to a friend or family member.only place that made a promise a d delivered. Will purchase another vehicle from here again in the future

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DealerRater May 4, 2012

Car buying is almost never a pleasant experience, or so I thought before my experience with Stewart Cadillac. The entire staff from the Salesman, the Managers and the porters, all of which were very professional and willing to assist in every way they could, with whatever it took to make the experience a pleasant one. The bar is set very high now, and I will never accept less than the service and professionalism I received at Stewart Cadillac.

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